Privacy Policy | Kauko Oy

Updated: 17.1.2023

Kauko Ltd.
Business ID: 0100650-0
Address: Tiilitie 10, 01720 Vantaa, Finland
Contact person: Teemu Miettinen

 

Name of the register

Kauko Oy customer and marketing register

Read more about what our register contains and how you can influence your own data:

Purpose of the register

Kauko Oy develops the smoothness, efficiency and safety of expert work in demanding working environments with the help of IT solutions. In order to better serve our current and future customers, partners and other stakeholders, we maintain a customer and marketing register.

We aim to only include information about the contact persons of companies whose duties or responsibilities include the products and services offered by Kauko Oy or our parent company Signal Partners Oy or Signal Group.

We process the personal data we enter in the register in accordance with the EU data protection regulations and the Finnish Personal Data Act. You have the right to check what information we have stored about you.

We use the collected personal data, where applicable, for building, maintaining and developing customer or partner relationships, communication, targeted marketing of products and services and recruitment purposes.

Grounds for collecting and processing personal data

We collect your data to support our prospecting, sales, marketing and product development activities. Where applicable, we also use your data for customer projects and assignments and related communications - from project management to invoicing - as well as for customer and partner relationship management and recruitment.

Data content and data sources of the register

The information we collect about you relates to your job, your job role and your employer. As a general rule, we do not collect or process your personal data (e.g. date of birth, home address) except in exceptional cases, and then always with your consent.

The information collected in our customer and marketing register includes:

  • contact information such as first name, surname, email address, telephone number.
  • job-related information such as job title, area of responsibility
  • contact and background information of the employer company
  • Participation and user data in events organised by Kauko (e.g. webinars, training courses)
  • customer relationship information (e.g. contacts, meetings)
  • any authorisations and consents
  • any other information collected with your consent (e.g. dietary information in relation to the catering of events).

We also collect personal data from documentation generated in the course of the customer relationship, from Kauko's website (e.g. form filling or registration) and from publicly available sources such as:

  • communications (oral, written, online) from the data subject's company or person
  • publications (information published by the client company itself, e.g. on its website).
  • public registers (trade register)
  • registry information available on the market for purchase (companies selling registry information)
  • media
  • other publications (databases, information published on the Internet)

Disclosure and transfer of data outside the EU or EEA

As a rule, we do not disclose personal data outside the company. For the purposes of managing your relationship with us, we may pass on information you share with us to our partners who are relevant to the provision of our services or products to you or your organisation. Even then, we will only provide you with the information that is necessary and indispensable.

Some of the third party service or software providers we use may store information outside the EU or the European Economic Area.

The sales and marketing technologies we use include HubSpot, Google TagManager, Google Analytics, Google AdWords, Hotjar, Facebook/Meta business manager, LinkedIn business manager; Microsoft SharePoint/One Drive & Teams work platforms; Vainu prospecting tool.

Protection and retention of personal data

We store and use your data in compliance with laws and regulations and take data security seriously. Our customer and marketing records are protected by firewalls, usernames and passwords, and access is restricted to our employees and partners who need the information for Kauko projects and assignments or support services (accounting firm).

We keep personal data for as long as it is justified for the provision of our services and the management of the customer relationship and in accordance with the legislation in force at the time (Finland, EU). We keep the data you share with us for recruitment purposes for 6 months after receiving them. Any unnecessary and outdated data will be destroyed in an appropriate manner.

Use of cookies on our website

We monitor the use of our website with the necessary cookies that we need to provide our services. We also use cookies to collect preferences and statistics, as well as cookies for marketing targeting.

You can find out more about the cookies we use in the cookie settings that we manage using the Cookiebot tool. You can access the settings by clicking on the paperclip icon in the bottom left corner of the site.

Cookies store information about visitors identified by their IP address in a register. This may include:

  • information about marketing materials that the website user has consented to subscribe to and download (e.g. name of document, time of download)
  • information on the sending, opening and clicking of marketing messages
  • information on the use of the website (e.g. date, pages visited and duration of visit)

Based on the analytics of cookies and usage data (visits and activity), we generate and collect information about your interests for targeted marketing purposes.

Cookiebot keeps a record of your choices regarding the use of cookies on our website. You can check and update the cookies you have accepted or rejected on our site at any time by clicking on the paperclip icon in the bottom left corner of the site, or on our Cookie Policy page.

Rights of the data subject

You have the right to know what information about you is stored in our marketing and customer records. In addition to this right of inspection, you have the right to:

  • withdraw your consent to the use of your data
  • request the rectification of inaccurate data
  • request the deletion of outdated data
  • oppose the use of your data for marketing purposes
  • restrict the processing of your data
  • request the transfer of data from one system to another
  • lodge a complaint about the misuse of your data with a supervisory authority.

Requests for inspection or rectification should be made in writing to our customer service or to the administrator of the personal data file. The request should specify which data are required to be corrected, made anonymous or deleted altogether and on what grounds. The requested action will be taken without delay, unless prevented from doing so by public authorities and/or legislation.

We will verify the identity of the requester to an adequate level before disclosing, correcting or deleting the data.

In case of refusal of a request for rectification, the person responsible for the register will issue a written certificate stating the reasons for the refusal. As an interested party, you may refer the refusal to the EDPS.

In the marketing emails sent by our organisation, you will find a link to a webpage where you can update the consent you have given for your communications.

 

If you are concerned about the use or content of your personal data, please contact us!

 


As legislation on the processing of personal data is constantly being updated, we also regularly update our Privacy Policy and the Cookie Policy on our websites. The most up-to-date privacy policy and terms and conditions are always available on our website.